Privacy Policy
Privacy Policy
Effective date: January 1, 2025
This Privacy Policy describes how HeliHop Aviation ("we", "us", or "our") collects, uses, and discloses your Personal Data when you visit, register, or book helicopter flights through our platform or mobile app.
1. Introduction
At HeliHop Aviation, we value your trust. This Privacy Policy outlines how we handle your personal information while you browse, book, or manage helicopter rides, charters, or joy trips via our digital services.
2. Information We Collect
We collect data to provide safe, efficient, and personalized helicopter booking experiences:
- Personal information: name, contact details, government ID (for flight clearance), and passenger list details.
- Booking details: flight route, type (Regular / Joy Trip / Charter), and payment information.
- Device & location data: used to improve navigation and nearby helipad discovery.
- Cookies: for login sessions, analytics, and user experience optimization.
3. How We Use Your Information
- To process helicopter bookings, payments, and confirmations.
- To comply with aviation regulations and safety requirements.
- To enhance trip recommendations and provide real-time updates.
- To notify passengers about flight delays, weather alerts, or operational changes.
6. Security
We use SSL encryption, secure payment gateways, and restricted access systems to protect your personal and booking data. However, no online system is completely risk-free.
7. Data Retention
Passenger data is retained as per aviation law and company policy to ensure regulatory compliance and improve future booking services.
8. Your Rights
You can request to access, modify, or delete your data at any time by contacting us. For regulatory records, some data may need to be preserved.
9. Children's Privacy
HeliHop services are intended for users aged 18 and above. If a child under this age has provided personal data, please reach out for removal.
10. Updates to This Policy
We may periodically update this Privacy Policy to reflect new features, legal requirements, or security practices. Updates will be posted here.
11. Contact Us
For privacy-related concerns, please contact:
- Email: privacy@helihop.in
- Office: HeliHop Aviation Pvt. Ltd., Mumbai, India